Barndoc Healthcare Limited

Barndoc Healthcare Limited

Churchwood House, 116 Cockfosters Road, Barnet, EN4 0DR

Current time is 17:24 - We're open

NHS

Telephone: 08445 609 600

barccg.barndoc.admin@nhs.net

Due to the coronavirus (COVID-19) pandemic, it may take us a little longer than normal to answer your calls. Please bear with us and we will answer your call as soon as we can.

Out of Hours GP Service

Emergencies

Barndoc is not an emergency service. If you believe your condition could be a medical emergency, you should call 999 immediately. Such medical emergencies can include:

  • Unconsciousness
  • Heavy bleeding
  • Severe breathing difficulties
  • Suspected heart attack
  • Suspected stroke
  • Serious accidents
  • Crushing chest pain
  • Anything else you believe is an immediate life threatening condition

How long will it take?

Barndoc delivers patient care in line with the National Quality Standards for out of hours services, as set by the Department of Health. Within the standards are a set of time frames for returning contact, clinical assessment and treatment that ensure those in greatest need are seen soonest.

Depending on the severity of your condition, you can expect a call back from a GP or Nurse within 10 minutes for the most serious conditions and it may take up to 24 hours for more minor conditions. At the end of the call you will be given clear guidance on any further action needed and how long it should take.

Similarly, depending on clinical need, if a home visit is required it will take place within 1 hour for the most serious conditions and may take up to 24 hours for more minor conditions.

How to get in touch

Firstly you will need to call 111, for free, from a landline or mobile. The NHS 111 service will decide the initial clinical course of action to be taken following a consultation with the NHS 111 call handler. If the outcome of the NHS 111 assessment is to come and see a GP at one of our bases, to have a GP visit you at your place of residence or speak to a GP on the telephone then Barndoc will provide this service for you.

Self Care Advice

The GP or Nurse may be able to advise you on a course of action that you can take yourself, with for example, over the counter medicines. They may on occasion prescribe a medicine for which you require a prescription. The prescription can be collected from one of our Primary Care Centres, and taken to a pharmacy for dispensing.

Face to Face Consultation

The GP or Nurse may recommend you come in to see them face to face. This will be at one of our three Primary Care Centres and allows, when necessary, a more detailed consultation to take place. In some instances this means routine tests can be completed, such as analysis of a urine sample.

Home Visit

If you are extremely unwell, or it is difficult for you to travel to a Primary Care Centre because of mobility issues, you may be offered a Home Visit. If you are offered a Home Visit, a GP will come and visit you at your residence.

What we will need to know

To make sure we are talking to the right person, you may be asked to confirm for your name, date of birth, home address, postcode, or the GP surgery with which you are registered.

When you speak to the GP or Nurse, you will be asked to discuss your health issue in detail.

What you can expect

You can expect Barndoc to treat you with respect and dignity at all times.

We comply with strict information governance policies, and anything you tell us will be treated in confidence.

You can expect any information which you give us to be treated confidentially.

When is it out of hours?

In general, it is out of hours when your GP surgery is closed. We are open between 6.30pm at night and 8.00am the following morning during the week, and 24 hours a day at weekends and Bank Holidays.

Where will you be seen?

If you are given an appointment at one of our three primary care centres. The doctor or nurse will discuss with you which is the most convenient location for you to go to. On occasions we may offer you an appointment further away than your preferred choice if it means a doctor or nurse can see you sooner.

Finchley Memorial Hospital, Granville Road, London, N12 0JE, (located in the hospital Walk-in-Centre). If you are given an appointment, you will be able to see a doctor or nurse, as appropriate, at your given time, which will be between 7.00pm and midnight. This service is available 365 days a year, including all Bank Holidays.

 

Chase Farm Hospital, The Ridgeway, Enfield, EN2 8JL Chase Farm Hospital (located in the Primary Care Base). If you are given an appointment, you will be able to see a doctor or nurse, as appropriate, at your given time, which will be between 7.00pm and 8.00am the following morning. This service is available 365 days a year, including all Bank Holidays.

The Laurels, 256 St Ann’s Road, Tottenham, London, N15 5AZ. If you are given an appointment, you will be able to see a doctor or nurse, as appropriate, at your given time, which will be between 7.00pm and midnight. This service is available 365 days a year, including all Bank Holidays. The Laurels is located at the red circle above, on the corner of St. Ann’s Road and Cornwall Road.

Who will you see?

At Barndoc, we are committed to providing you with the most appropriate person to deal with your condition.

If you are invited in for a face to face consultation, you will be seen by either an experienced local GP or Nurse.

If you are given a Home Visit, you will be visited by a local GP or Nurse, as appropriate, who will be accompanied by a driver.

In all instances, the GP or Nurse may decide you need further care and may refer you on to another organisation such as Accident & Emergency who will be better equipped to give you the help you need.

Head Office Hours

  • Monday
    08:00 until 18:30
    Reception office hours
  • Tuesday
    08:00 until 18:30
    Reception office hours
  • Wednesday
    08:00 until 18:30
    Reception office hours
  • Thursday
    08:00 until 18:30
    Reception office hours
  • Friday
    08:00 until 18:30
    Reception office hours
  • Saturday
    CLOSED
    Re-open 8am Monday
  • Sunday
    CLOSED
    Re-open 8am Monday

Out of Hours Service

  • Monday
    18:30 until 08:00
    Out of hours open - call 111
  • Tuesday
    18:30 until 08:00
    Out of hours open - call 111
  • Wednesday
    18:30 until 08:00
    Out of hours open - call 111
  • Thursday
    18:30 until 08:00
    Out of hours open - call 111
  • Friday
    18:30 until 08:00
    Out of hours open - call 111
  • Saturday
    08:00 until 08:00
    Out of hours open - call 111
  • Sunday
    08:00 until 08:00
    Out of hours open - call 111